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Cultural Awareness Courses

Cultural awareness is every bit as important as language. Misunderstanding behaviour could easily change the outcome of an interaction.

The International School of Linguists has provided essential cultural training for military operations including supporting medics working in Camp Bastion in Afghanistan and Sierra Leone throughout the Ebola crisis. Highlighting cultural danger areas and educating medics on how to build relations with the local population and doctors helped to increase survival rates and slow the spread of epidemics.

Cultural awareness training isn’t just for challenging environments, ISL can help with etiquette training to ensure any moves into a new market or new international relationship goes smoothly.

Contact the team to find out how we can help you.

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Course Description

Case Study: Army Medical Training

The Brief

The survival rate for personnel admitted to the Camp Bastion Field Hospital in Afghanistan, which included patients with battle injuries, was 99.6%. During the withdrawal of British troops out of Afghanistan, the hospital was handed over to the local doctors.

The UK Military were keen to maintain the impressive survival rates during and after the withdrawal, and this meant working closely with the local doctors and medics to transfer all the procedures and ways that the UK military medics worked.

A key aspect of transferring this knowledge was educating the UK medics on the local culture, so relationships between them and the locals was stronger.

The Solution

Working with a native cultural expert, ISL created a cultural awareness course that covered all aspects of Afghan culture plus introductory language lessons in Dari and Pashto so that the Army medics could bond with the locals.

Delivered on site at the Army Medical Training Centre in York, the course was delivered in week long classroom courses alongside the regular training that the medics received.

The Outcome

Survival rates were maintained at similar levels and the handover of the military hospital was competed months ahead of schedule.